The Complaints Handling Group provides a sector-wide voice on all matters relating to complaints and reports back to the Quality Network Steering Group meeting.

Ann Heron (chair) Ayrshire College
Bob Guthrie City of Glasgow
Elizabeth McDonald Dumfries and Galloway College
Gavin Lang Edinburgh College
Fiona Gray Fife College
Jennifer Kerr Fife College
Louise Docherty Glasgow Clyde College
Colin Miller West Lothian College
Ann Baxter New College Lanarkshire
Ian McCallum New College Lanarkshire
Lindsay Henderson North Highland College UHI
Jessica Borley Perth College
Susan Smith Shetland College
Karen Phillips South College Lanarkshire
John Stevenson SPSO
Gail Graham Dundee and Angus College
John Redman West College Scotland
Rob McDermott Forth Valley College
Catherine Elliot Borders College
Donald Higgins-Durnan City of Glasgow College
Gillian Griffin North East Scotland College